About cookies

What is a cookie file and what is it used for?

This website uses its own cookies and cookies from third parties to provide visitors with a much better browsing experience and services tailored to the needs and interests of everyone.

In what we call "web 2.0," "cookies" play an important role in facilitating the access and delivery of multiple services the user enjoys on the Internet, such as:

  • Customizing certain settings such as the language in which a site is viewed, the currency in which they express certain prices or rates, keeping options for various products (measures, other details, etc.) to your shopping cart (and save these options): generating the flexibility of "shopping cart" (accessing old preferences by clicking on the button "forward" and "back")
  • Cookies provide site owners with valuable feedback on how their sites are used by users so they can make them even more effective and accessible to users
  • Allow multimedia applications or otherwise on other sites to be included in a particular site to create a browsing experience more valuable, more useful and more enjoyable
  • Improve the efficiency of online advertising

A "Cookie Internet" (also known as "cookie browser" or "HTTP cookie" or simply "cookie") is a small file of letters and numbers that will be stored on your computer, other equipment of a user on which the Internet is accessed.

The cookie is installed by the request issued by a web server to a browser (eg Internet Explorer, Chrome)

A cookie consists of two parts: the name and the content or the value of the cookie. Furthermore, the duration of a cookie is determined; technically, only the webserver that sent the cookie can access it again when a user returns to the website associated with that webserver.

Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users.

Some cookies are used exclusively for one session (session cookies) and are not retained once the user has left the website and some cookies are retained and reused each time the user returns to that site ('cookie' permanent '). However, cookies can be deleted by a user at any time through browser settings.

A visit to this site may place cookies for purposes of:

  • Site performance cookies
  • Visitor analysis cookies
  • Cookies for geotargetting
  • Recording cookies
  • Cookies for advertising
  • Advertiser cookies

These cookies may come from the following third parties: google.com, facebook.com, others.

Cookies are the central focus of the efficiency of Internet, helping to generate a friendly browsing experience and tailored to the preferences and interests of each user. Denying or disabling cookies can make some sites unusable.

Denying or disabling cookies does not mean you will not receive online advertising anymore, but it will not be able to keep in mind your preferences and interests highlighted by your browsing behavior.

Cookies are NOT Viruses! They use plain text formats. They are not made up of pieces of code so they can not be executed or can auto-run. Consequently, they can not duplicate or replicate on other networks to run or replicate again. Because they can not perform these functions, they can not be considered viruses.

Cookie Security

Cookies can also be used for negative purposes. Because they store information about user preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this and consistently mark cookies to be deleted in anti-virus / anti-spyware removal / scanning procedures.

Due to their flexibility and the fact that most of the visited sites and the biggest ones use cookies, they are almost inevitable. Disabling cookies will not allow the user to access the most popular and used sites including Youtube, Gmail, Yahoo and others. Here are a few tips that can help ensure that you navigate without worries with cookies:

  • Customize your browser settings for cookies to reflect a comfortable level for your cookie security.
  • If you do not mind cookies and you are the only person using your computer, you can set expiration dates to store your browsing history and personal access data.
  • If you share your computer access, you can consider the browser setting to delete your individual browsing data each time you close your browser. This is a way to access sites that place cookies and delete any business information when you close the browsing session.
  • Install and constantly update your antispyware applications.

Many of the applications for detection and prevention of spyware include the detection of attacks on sites. This prevents the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software. Make sure your browser is always up-to-date. Many of the cookies attacks are realised by exploiting the weaknesses of the old versions of browsers.

Cookies are everywhere and can not be avoided if you want to enjoy access to the best and greatest websites on the Internet - local or international. With a clear understanding of how they work and the benefits they bring, you can take the necessary security measures so you can browse with confidence on the internet.

Disabling and refusing to receive cookies can make some sites unfeasible or difficult to visit and use. Also, refusing to accept cookies does not mean you will not get / see online advertising anymore.

It is possible to set up the browser so that these cookies are no longer supported or you can set the browser to accept cookies from a particular site. But for example, if you are not registered using cookies, you will not be able to leave comments.

How to control cookies

You may withdraw your consent to cookies at any time. To do this, you can block or remove cookies either through your web browser settings or by using third-party software, or by following the specific instructions for the cookie categories in the following sections. In any case, you may experience problems with the use of certain parts of your website if you disable cookies.

If you want to remove the cookies stored on your devices and configure your web browser to refuse cookies, you can use the preferences settings in your web browser. Typically, you can find the cookie navigation settings in the "Options", "Tools" or "Preferences" menus in the web browser you use to access our Websites. Depending on existing web browsers, various means can be used to disable cookies. To get more information, please visit your browsers website:

  • Cookie Settings in Internet Explorer - Internet Explorer
  • Cookie Settings in Firefox - Firefox
  • Cookies Settings in Chrome - Chrome
  • Cookies Settings in Safari - Safari
  • Cookies Settings in Edge - Edge
  • Cookies Settings in Opera - Opera

To learn more about cookies, please visit www.allaboutcookies.org or view www.youronlinechoices.eu , which contains additional information on behavioral advertising and online privacy.

Cookie types

Cookies Required

The necessary cookies help make a site usable by enabling basic features such as page navigation and access to secure sites on the site.

The site can not function properly without these cookies.

Cookie Examples Set by CallTrack:

  • Cookie-based consent - Stores the user's consent to use cookies on the current domain
  • Hide Messages - Used to hide messages such as: teaser / pop-up subscription newsletter, marketing messages such as discount vouchers, online chat etc.

Cookies Statistics

Statistical cookies help site owners understand how visitors interact with sites by collecting and reporting information anonymously.

Cookie Examples Set by CallTrack:

  • Referral (Ref) - Used to store the promotional environment from which the user has accessed this website
  • Analytics - Used to measure traffic generated on the website and to understand how users interact with the website
  • Experiments - Used to display another type of content on the website to improve the user experience

Marketing Cookies

Marketing cookies are used to track users from one site to another.

The intent is to display relevant and engaging ads for individual users, so they are more valuable to niche agencies and third party advertisers.

Services used by CallTrack:

  • Remarketing Facebook - Displaying relevant ads in the Facebook or its partners network, depending on the product categories the user has interacted with.

Third party services used by CallTrack

CallTrack uses the services of the other third parties to provide functionality, analysis and advertising. These third parties may set up and use cookies and / or similar technologies on websites and applications operated by CallTrack as well as on websites and applications other than those operated by CallTrack.

For more details, refer to your data protection policies and user preference management guides and deactivation options offered by the companies that manage these services, as appropriate.

Supplier Category Purpose Politics
Google Analytics Statistics Web traffic analysis https://www.google.com/analytics/terms/gb.html
https://support.google.com/analytics/answer/6004245
Google Adwords Statistics Web traffic analysis https://policies.google.com/privacy
https://policies.google.com/technologies/ads
Google Doubleclick Statistics Visual advertising (display advertising) https://policies.google.com/privacy
https://policies.google.com/technologies/ads
Google Maps API Necessary Points and estimated delivery near the user by reverse geocoding https://policies.google.com/privacy
Facebook Statistics Web traffic analysis https://www.facebook.com/privacy/explanation
Remarketing Facebook Marketing Remarketing https://www.facebook.com/privacy/explanation

List of cookies used by CallTrack

Cookie Name Category Purpose Duration Accessed by
cookies-consent Necessary Consent storage for cookies 365 days CallTrack
fr Marketing Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 days Facebook
IDE Statistics Used by Google DoubleClick to register and report the website users actions after viewing or clicking one of the advertisers ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user 365 days Doubleclick.net
_ga Statistics Registers a unique ID that is used to generate statistical data on how the visitor uses the website 2 years Google Analytics
_gat Statistics Used by Google Analytics to throttle request rate Session Google Analytics
_gid Statistics Registers a unique ID that is used to generate statistical data on how the visitor uses the website Session Google Analytics
__utma Statistics Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics 2 years Google Analytics
__utmb Statistics Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit Session Google Analytics
__utmc Statistics Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit Session Google Analytics
__utmt Statistics Used to throttle the speed of requests to the server Session Google Analytics
__utmv Statistics This cookie is not normally present in a default configuration of the tracking code. The __utmvcookie passes the information provided via the _setVar() method, which you use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmccparameter. This cookie is only written if you have added the_setVar() method for the tracking code on your website page Session Google Analytics
__utmz Statistics Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics 6 month Google Analytics
__cfduid Necessary Cookie set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information 365 days CloudFlare